[Starlingx-discuss] STX 1.0 automatically shutdown and power off.

[Ezpeer Chen]

Dear Shuicheng,


Update new information


I reinstall STX 1.0 (2018/10).



My installation Step:

1. Install STX 1.0 (2018/10) all-in-one simplex

2. Configure pci-sriov interface

   # source /etc/nova/openrc
   #neutron providernet-create providernet-a --type=flat
   #neutron providernet-create providernet-b --type=vlan
   #neutron providernet-range-create --name providernet-b-range1 --range
100-400 providernet-b
   #system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p
providernet-a -N 7
   #system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b

   .....configure storage

   #system host-unlock controller-0

   System auto reboot

3. After reboot to prompt, about 10-20 minutes issue occurred.


Log files:
https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS




Best Regards

Ezpeer Chen <ezpeerchen at gmail.com> 於 2019年6月20日 週四 下午5:20寫道：

> Dear Shuicheng,
>
>
> In my environment, i need to test pci-sriov feature.
>
> My installation Step:
>
> 1. Install STX 1.0 (2018/10) all-in-one simplex
>
> 2. Configure pci-sriov interface
>
> 3. Create network and VM on one vf port
>
> 4. Issue occurred
>
>
>
>
> Best Regards
>
>
> Lin, Shuicheng <shuicheng.lin at intel.com> 於 2019年6月20日 週四 下午4:41寫道：
>
>> Hi Ezpeer,
>>
>> For the sm.log (/var/log/sm.log), it seems service process fail to run,
>> and lead to sm think system is in unhealthy state, and try to reboot system
>> to recover.
>>
>> It should be reboot, but not sure why it is shutdown in your environment
>> and also auth.log shows “systemd-logind[893]: info Power key
>> pressed./info Powering Off...”
>>
>>
>>
>> In the sm.log, I also see the network adapter is up/down randomly. It may
>> be the cause of the service process failure.
>>
>> I also find VF Ethernet is enabled in the system also.
>>
>> To isolate the issue cause, could you help try to disable the VF Ethernet
>> in BIOS, and use PF Ethernet only?
>>
>> Thanks.
>>
>>
>>
>>
>>
>> Best Regards
>>
>> Shuicheng
>>
>>
>>
>> *From:* Ezpeer Chen [mailto:ezpeerchen at gmail.com]
>> *Sent:* Thursday, June 20, 2019 2:27 PM
>> *To:* Lin, Shuicheng <shuicheng.lin at intel.com>
>> *Cc:* starlingx-discuss at lists.starlingx.io
>> *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and
>> power off.
>>
>>
>>
>> Dear Shuicheng,
>>
>> Platform: STX 1.0 (
>> http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_build/outputs/iso/
>> )
>>
>>
>>
>> 1.  bare-metal system ,  MY host pc Controller-0 shutdown without reboot
>>
>> 2.  provisioned system  , all-in-one simplex
>>
>> 3.  collet cmd log file:
>>
>>      https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr
>>
>>
>>
>> Thanks for your help.
>>
>>
>>
>> Best Regards
>>
>>
>>
>> Lin, Shuicheng <shuicheng.lin at intel.com> 於 2019年6月20日 週四 下午1:56寫道：
>>
>> Hi Ezpeer,
>>
>> Is it virtual machine or bare-metal system?
>>
>> Is it a provisioned system? And what is the system configuration,
>> simplex/duplex or multi node?
>>
>> StarlingX itself will not do auto-shutdown, but it may auto-reboot if
>> there is critical error.
>>
>> Most of StarlingX’s log is at /var/log folder.
>>
>>
>>
>> You could run “collect” cmd in your fail system after the issue occur,
>> and upload the generated logfile to somewhere others could access.
>>
>> Then I will have a check with it.
>>
>>
>>
>> Best Regards
>>
>> Shuicheng
>>
>>
>>
>> *From:* Ezpeer Chen [mailto:ezpeerchen at gmail.com]
>> *Sent:* Thursday, June 20, 2019 11:41 AM
>> *To:* starlingx-discuss at lists.starlingx.io
>> *Subject:* [Starlingx-discuss] STX 1.0 automatically shutdown and power
>> off.
>>
>>
>>
>> Dear all,
>>
>> My STX 1.0 will be automatically shutdown and power off.
>>
>> Where could i check the logs about this issue?
>>
>>
>> Thanks a lot.
>>
>>
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