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<p class="MsoNormal">There appears to be something wrong with your multi-cast setup as the hbsAgent is not able to setup its pulse messaging socket for the management interface.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">hbsAgent.log – This log seems to have rotated due to successive socket resetup retries.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:5.0pt;font-family:"Courier New"">2019-03-27T10:33:55.984 [4194.3824110] controller-0 hbsAgent --- msgClass.cpp (1033) msgClassTx : Info : Creating controller-0 socket on port 2106 with address: 239.1.1.2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:5.0pt;font-family:"Courier New"">2019-03-27T10:33:55.984 [4194.3824111] controller-0 hbsAgent --- msgClass.cpp (1098) initSocket :Error : Failed to bind socket to address (22:Invalid argument)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:5.0pt;font-family:"Courier New"">2019-03-27T10:33:55.984 [4194.3824112] controller-0 hbsAgent hbs hbsAgent.cpp ( 575) _setup_pulse_messaging :Error :
<span style="background:yellow;mso-highlight:yellow">Cannot open multicast transmit socket</span> - rc:34 (22:Invalid argument)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">mtcAgent.log shows that your management interface is bouncing which is causing command failures.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:6.0pt;font-family:"Courier New";color:black">2019-03-22T16:57:19.449 [94960.00107] controller-0 mtcAgent hbs nodeClass.cpp (4288) service_netlink_events : Warn :</span><span style="font-size:6.0pt;font-family:"Calibri","sans-serif";color:black">
</span><span style="font-size:6.0pt;font-family:"Courier New";color:black">Management link eno2 is down<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:6.0pt;font-family:"Courier New";color:black">2019-03-22T16:57:19.449 [94960.00108] controller-0 mtcAgent hbs nodeClass.cpp (4301) service_netlink_events : Warn : eno2 is down (oper:down)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:6.0pt;font-family:"Courier New";color:black">2019-03-22T16:57:19.881 [94960.00109] controller-0 mtcAgent hbs nodeClass.cpp (4324) service_netlink_events : Warn : Management link eno2 is up<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:6.0pt;font-family:"Courier New";color:black">2019-03-22T16:57:20.261 [94960.00110] controller-0 mtcAgent hbs nodeClass.cpp (4288) service_netlink_events : Warn : Management link eno2 is down<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:6.0pt;font-family:"Courier New";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">I suggest you stabilize your management network between the 2 controllers.<o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">You can always look for Error or Warn logs in mtcAgent.log as indication of unexpected conditions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">The logs are kept quite short and try to indicate the issue at hand. In this case eno2 is bouncing.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Eric.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
</span><span style="font-size:10.0pt;font-family:"Gulim","sans-serif"">오재욱</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> [mailto:kyle.oh95@gmail.com]
<br>
<b>Sent:</b> Tuesday, March 26, 2019 10:03 PM<br>
<b>To:</b> MacDonald, Eric<br>
<b>Cc:</b> Hu, Yong; Sun, Austin; starlingx-discuss<br>
<b>Subject:</b> Re: [Starlingx-discuss] Fwd: [starlingx-discuss] [critical error after deployment] About "persistent critical 'Management Network'"<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hello Eric,<o:p></o:p></p>
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<p class="MsoNormal">thanks for advice.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I commented my answer to your advices,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">0. <span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Please check your network and maybe specifically its support for multicast messaging.</span><o:p></o:p></p>
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<p class="MsoNormal">-> Could you tell me how can I check that my network supports multicast messaging? Do I need function like 'omping'?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">1. <span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you lock controller-1 can you ping it from the active controller.</span><o:p></o:p></p>
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<p class="MsoNormal">-> Yes, I can ping to controller-1 from the active one, with controller-1's management ip (192.168.204.4), and controller-1's oam ip (10.10.10.4).<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">2. <span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you need further assistance please provide the active controller’s mtcAgent.log and hbsAgent.log files</span><o:p></o:p></p>
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<p class="MsoNormal">-> I attached those files :)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">3. <span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You can always run ‘collect’ or ‘collect all’ on the active controller to get a summary of the system state and use those logs for off system debug of your
issue.</span><o:p></o:p></p>
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<p class="MsoNormal">-> Thanks, I totally didn't know about those commands!<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">2019<span style="font-family:"Gulim","sans-serif"">년</span> 3<span style="font-family:"Gulim","sans-serif"">월</span> 26<span style="font-family:"Gulim","sans-serif"">일</span> (<span style="font-family:"Gulim","sans-serif"">화</span>)
<span style="font-family:"Gulim","sans-serif"">오후</span> 10:45, MacDonald, Eric <<a href="mailto:Eric.MacDonald@windriver.com">Eric.MacDonald@windriver.com</a>><span style="font-family:"Gulim","sans-serif"">님이</span>
<span style="font-family:"Gulim","sans-serif"">작성</span>:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">That alarm is indication that Maintenance is failing Heartbeat over the Management network.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Please check your network and maybe specifically its support for multicast messaging.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you lock controller-1 can you ping it from the active controller.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you need further assistance please provide the active controller’s mtcAgent.log and hbsAgent.log
files</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You can always run ‘collect’ or ‘collect all’ on the active controller to get a summary of the system
state and use those logs for off system debug of your issue.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Eric MacDonald.</span><o:p></o:p></p>
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