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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Ezpeer,<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">systemd-logind[893]:
info Power key pressed./info Powering Off...</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I also find VF Ethernet is enabled in the system also.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Best Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Shuicheng<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_____replyseparator"></a><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ezpeer Chen [mailto:ezpeerchen@gmail.com]
<br>
<b>Sent:</b> Thursday, June 20, 2019 2:27 PM<br>
<b>To:</b> Lin, Shuicheng <shuicheng.lin@intel.com><br>
<b>Cc:</b> starlingx-discuss@lists.starlingx.io<br>
<b>Subject:</b> Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Dear Shuicheng,<br>
<br>
Platform: STX 1.0 ( <a href="http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_build/outputs/iso/" target="_blank"><span style="font-family:"Calibri",sans-serif;color:#0563C1">http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_build/outputs/iso/</span></a>)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">1. <span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">bare-metal system</span> , MY host pc Controller-0 shutdown without reboot<o:p></o:p></p>
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<p class="MsoNormal">2. <span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">provisioned system</span> , all-in-one simplex<o:p></o:p></p>
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<p class="MsoNormal">3. collet cmd log file:<o:p></o:p></p>
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<p class="MsoNormal"> <a href="https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr" target="_blank">https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks for your help.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">Best Regards <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Lin, Shuicheng <<a href="mailto:shuicheng.lin@intel.com">shuicheng.lin@intel.com</a>>
<span lang="ZH-CN" style="font-family:宋体">於</span> 2019<span lang="ZH-CN" style="font-family:宋体">年</span>6<span lang="ZH-CN" style="font-family:宋体">月</span>20<span lang="ZH-CN" style="font-family:宋体">日</span><span lang="ZH-CN">
</span><span lang="ZH-CN" style="font-family:宋体">週四</span><span lang="ZH-CN"> </span>
<span lang="ZH-CN" style="font-family:宋体">下午</span>1:56<span lang="ZH-CN" style="font-family:宋体">寫道：</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a name="m_-7363619748066227259__MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Ezpeer,</span></a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Is it virtual machine or bare-metal system?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Most of StarlingX’s log is at /var/log folder.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile
to somewhere others could access.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Then I will have a check with it.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Best Regards</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Shuicheng</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a name="m_-7363619748066227259______replyseparat"></a><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Ezpeer Chen [mailto:<a href="mailto:ezpeerchen@gmail.com" target="_blank">ezpeerchen@gmail.com</a>]
<br>
<b>Sent:</b> Thursday, June 20, 2019 11:41 AM<br>
<b>To:</b> <a href="mailto:starlingx-discuss@lists.starlingx.io" target="_blank">
starlingx-discuss@lists.starlingx.io</a><br>
<b>Subject:</b> [Starlingx-discuss] STX 1.0 automatically shutdown and power off.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Dear all,<br>
<br>
My STX 1.0 will be automatically shutdown and power off.<br>
<br>
Where could i check the logs about this issue?<br>
<br>
<br>
Thanks a lot.<o:p></o:p></p>
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