<div dir="ltr"><div><br>Dear Shuicheng, <br><br>How could i know what cause my system shutdown?<br><br>=================================================<br>controller-0:~$ cat /etc/<a href="http://build.info">build.info</a><br>SW_VERSION="18.10"<br>BUILD_TARGET="Unknown"<br>BUILD_TYPE="Informal"<br>BUILD_ID="n/a"<br><br>JOB="n/a"<br>BUILD_BY="builder"<br>BUILD_NUMBER="n/a"<br>BUILD_HOST="258041cdd9ff"<br>BUILD_DATE="2018-11-10 23:06:44 +0000"<br><br>BUILD_DIR="/"<br>WRS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root"<br>WRS_GIT_BRANCH="HEAD"<br>CGCS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root/stx"<br>CGCS_GIT_BRANCH="HEAD"<br>controller-0:~$<br>=================================================<br><br></div><br><div><br></div><div><br></div><div><div><img src="cid:ii_jxb7ap2t0" alt="image.png" width="531" height="542"><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Lin, Shuicheng <<a href="mailto:shuicheng.lin@intel.com">shuicheng.lin@intel.com</a>> 於 2019年6月24日 週一 下午7:40寫道：<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div class="gmail-m_3855769870116688952WordSection1">
<p class="MsoNormal"><a name="m_3855769870116688952__MailEndCompose"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hi Ezpeer,<u></u><u></u></span></a></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">It seems there is only 1 ISO in cengn for STX 1.0 release.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Here it is:<u></u><u></u></span></p>
<p class="MsoNormal"><a href="http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/2018.10.0/outputs/iso/" target="_blank">http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/2018.10.0/outputs/iso/</a><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">You could check whether your ISO is the same as this or not by looking at the build date in “/etc/<a href="http://build.info" target="_blank">build.info</a>”.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Best Regards<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Shuicheng<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><a name="m_3855769870116688952______replyseparator"></a><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Ezpeer Chen [mailto:<a href="mailto:ezpeerchen@gmail.com" target="_blank">ezpeerchen@gmail.com</a>]
<br>
<b>Sent:</b> Monday, June 24, 2019 10:16 AM<br>
<b>To:</b> Lin, Shuicheng <<a href="mailto:shuicheng.lin@intel.com" target="_blank">shuicheng.lin@intel.com</a>><br>
<b>Cc:</b> <a href="mailto:starlingx-discuss@lists.starlingx.io" target="_blank">starlingx-discuss@lists.starlingx.io</a><br>
<b>Subject:</b> Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"> Dear Shuicheng, <u></u><u></u></p>
</div>
<p class="MsoNormal"><br>
Even i don't create VM , this issue still happened again. <u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">My steps didn't create VM. (Last email)<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Any stable STX 1.0 could download? or It is the latest version of STX 1.0.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal"><br>
<br>
<br>
Thanks a lot.<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">Lin, Shuicheng <<a href="mailto:shuicheng.lin@intel.com" target="_blank">shuicheng.lin@intel.com</a>>
<span lang="ZH-CN" style="font-family:宋体">於</span> 2019<span lang="ZH-CN" style="font-family:宋体">年</span>6<span lang="ZH-CN" style="font-family:宋体">月</span>22<span lang="ZH-CN" style="font-family:宋体">日</span><span lang="ZH-CN">
</span><span lang="ZH-CN" style="font-family:宋体">週六</span><span lang="ZH-CN"> </span>
<span lang="ZH-CN" style="font-family:宋体">上午</span>11:27<span lang="ZH-CN" style="font-family:宋体">寫道：</span><u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<p class="MsoNormal"><a name="m_3855769870116688952_m_246878362693860877__MailEndCompose"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hi Ezpeer,</span></a><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I checked the log, it is the same reason as previous.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Have you tried to create VM without pci-sriov? Will the issue still occur?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">If not, then we could narrow down to focus on the pci-sriov part.
</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Best Regards</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Shuicheng</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><a name="m_3855769870116688952_m_246878362693860877______replyseparator"></a><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif">
Ezpeer Chen [mailto:<a href="mailto:ezpeerchen@gmail.com" target="_blank">ezpeerchen@gmail.com</a>]
<br>
<b>Sent:</b> Thursday, June 20, 2019 6:04 PM<br>
<b>To:</b> Lin, Shuicheng <<a href="mailto:shuicheng.lin@intel.com" target="_blank">shuicheng.lin@intel.com</a>><br>
<b>Cc:</b> <a href="mailto:starlingx-discuss@lists.starlingx.io" target="_blank">
starlingx-discuss@lists.starlingx.io</a><br>
<b>Subject:</b> Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal"><br>
Dear Shuicheng, <br>
<br>
<br>
Update new information<br>
<br>
<br>
I reinstall STX 1.0 (2018/10).<br>
<br>
<br>
<br>
My installation Step:<br>
<br>
1. Install STX 1.0 (2018/10) all-in-one simplex<br>
<br>
2. Configure pci-sriov interface<br>
<br>
# source /etc/nova/openrc<br>
#neutron providernet-create providernet-a --type=flat<br>
#neutron providernet-create providernet-b --type=vlan<br>
#neutron providernet-range-create --name providernet-b-range1 --range 100-400 providernet-b<br>
#system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p providernet-a -N 7<br>
#system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b<br>
<br>
.....configure storage<br>
<br>
#system host-unlock controller-0<br>
<br>
System auto reboot<br>
<br>
3. After reboot to prompt, about 10-20 minutes issue occurred.<br>
<br>
<br>
Log files:<br>
<a href="https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS" target="_blank">https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS</a><u></u><u></u></p>
<div>
<p class="MsoNormal"><br>
<br>
<br>
<br>
Best Regards <u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">Ezpeer Chen <<a href="mailto:ezpeerchen@gmail.com" target="_blank">ezpeerchen@gmail.com</a>>
<span lang="ZH-CN" style="font-family:宋体">於</span> 2019<span lang="ZH-CN" style="font-family:宋体">年</span>6<span lang="ZH-CN" style="font-family:宋体">月</span>20<span lang="ZH-CN" style="font-family:宋体">日</span><span lang="ZH-CN">
</span><span lang="ZH-CN" style="font-family:宋体">週四</span><span lang="ZH-CN"> </span>
<span lang="ZH-CN" style="font-family:宋体">下午</span>5:20<span lang="ZH-CN" style="font-family:宋体">寫道：</span><u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt">
<div>
<div>
<p class="MsoNormal">Dear Shuicheng, <br>
<br>
<br>
In my environment, i need to test pci-sriov feature.<br>
<br>
My installation Step:<br>
<br>
1. Install STX 1.0 (2018/10) all-in-one simplex<br>
<br>
2. Configure pci-sriov interface<br>
<br>
3. Create network and VM on one vf port<br>
<br>
4. Issue occurred<br>
<br>
<br>
<br>
<br>
Best Regards <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">Lin, Shuicheng <<a href="mailto:shuicheng.lin@intel.com" target="_blank">shuicheng.lin@intel.com</a>>
<span lang="ZH-CN" style="font-family:宋体">於</span> 2019<span lang="ZH-CN" style="font-family:宋体">年</span>6<span lang="ZH-CN" style="font-family:宋体">月</span>20<span lang="ZH-CN" style="font-family:宋体">日</span><span lang="ZH-CN">
</span><span lang="ZH-CN" style="font-family:宋体">週四</span><span lang="ZH-CN"> </span>
<span lang="ZH-CN" style="font-family:宋体">下午</span>4:41<span lang="ZH-CN" style="font-family:宋体">寫道：</span><u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt">
<div>
<div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hi Ezpeer,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system
is in unhealthy state, and try to reboot system to recover.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black">systemd-logind[893]:
info Power key pressed./info Powering Off...</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">”</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service
process failure.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I also find VF Ethernet is enabled in the system also.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet
only? </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Thanks.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Best Regards</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Shuicheng</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Ezpeer Chen [mailto:<a href="mailto:ezpeerchen@gmail.com" target="_blank">ezpeerchen@gmail.com</a>]
<br>
<b>Sent:</b> Thursday, June 20, 2019 2:27 PM<br>
<b>To:</b> Lin, Shuicheng <<a href="mailto:shuicheng.lin@intel.com" target="_blank">shuicheng.lin@intel.com</a>><br>
<b>Cc:</b> <a href="mailto:starlingx-discuss@lists.starlingx.io" target="_blank">
starlingx-discuss@lists.starlingx.io</a><br>
<b>Subject:</b> Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">Dear Shuicheng,<br>
<br>
Platform: STX 1.0 ( <a href="http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_build/outputs/iso/" target="_blank"><span style="font-family:Calibri,sans-serif;color:rgb(5,99,193)">http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_build/outputs/iso/</span></a>)<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">1. <span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">bare-metal system</span> , MY host pc Controller-0 shutdown without reboot<u></u><u></u></p>
<div>
<p class="MsoNormal">2. <span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">provisioned system</span> , all-in-one simplex<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">3. collet cmd log file:<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <a href="https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr" target="_blank">https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr</a><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks for your help.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12pt"> <u></u><u></u></p>
<div>
<p class="MsoNormal">Best Regards <u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">Lin, Shuicheng <<a href="mailto:shuicheng.lin@intel.com" target="_blank">shuicheng.lin@intel.com</a>>
<span lang="ZH-CN" style="font-family:宋体">於</span> 2019<span lang="ZH-CN" style="font-family:宋体">年</span>6<span lang="ZH-CN" style="font-family:宋体">月</span>20<span lang="ZH-CN" style="font-family:宋体">日</span><span lang="ZH-CN">
</span><span lang="ZH-CN" style="font-family:宋体">週四</span><span lang="ZH-CN"> </span>
<span lang="ZH-CN" style="font-family:宋体">下午</span>1:56<span lang="ZH-CN" style="font-family:宋体">寫道：</span><u></u><u></u></p>
</div>
<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin:5pt 0in 5pt 4.8pt">
<div>
<div>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hi Ezpeer,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Is it virtual machine or bare-metal system?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Most of StarlingX’s log is at /var/log folder.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile
to somewhere others could access.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Then I will have a check with it.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Best Regards</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Shuicheng</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span><u></u><u></u></p>
<p class="MsoNormal"><a name="m_3855769870116688952_m_246878362693860877_m_-2904816905312081"></a><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif">
Ezpeer Chen [mailto:<a href="mailto:ezpeerchen@gmail.com" target="_blank">ezpeerchen@gmail.com</a>]
<br>
<b>Sent:</b> Thursday, June 20, 2019 11:41 AM<br>
<b>To:</b> <a href="mailto:starlingx-discuss@lists.starlingx.io" target="_blank">
starlingx-discuss@lists.starlingx.io</a><br>
<b>Subject:</b> [Starlingx-discuss] STX 1.0 automatically shutdown and power off.</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">Dear all,<br>
<br>
My STX 1.0 will be automatically shutdown and power off.<br>
<br>
Where could i check the logs about this issue?<br>
<br>
<br>
Thanks a lot.<u></u><u></u></p>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</div>
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