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<p class="MsoNormal"><span style="color:#1F497D">Hi Eric,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you, Eric! I will collect all the information and get back to you soon.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I confirm that I physically pulled the cable.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Yi <a name="_MailEndCompose"><o:p></o:p></a></span></p>
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<p class="MsoNormal"><a name="_____replyseparator"></a><b>From:</b> MacDonald, Eric [mailto:Eric.MacDonald@windriver.com]
<br>
<b>Sent:</b> Tuesday, July 2, 2019 7:54 PM<br>
<b>To:</b> Wang, Yi C <yi.c.wang@intel.com><br>
<b>Cc:</b> starlingx-discuss@lists.starlingx.io<br>
<b>Subject:</b> Re: [Starlingx-discuss] a question about starlingx error handling behavior<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Please perform both cases and for each<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:21.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:14.0pt;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:14.0pt;color:#1F497D">indicate what cables/interfaces were pulled<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:21.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:14.0pt;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:14.0pt;color:#1F497D">indicate what hosts the cables were pulled from<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:21.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:14.0pt;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:14.0pt;color:#1F497D">indicate approximate timestamp of when the cable was pulled<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:21.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:14.0pt;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:14.0pt;color:#1F497D">indicate approximate timestamp of when the cable was reinserted<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:21.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:14.0pt;color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:14.0pt;color:#1F497D">Run ‘collect all’ and provide me access to the collect tarball<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Also, just to be sure … please confirm that you are
<u>physically pulling the cable</u> and <u>not just ifdowning the interface</u>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Eric.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Wang, Yi C [<a href="mailto:yi.c.wang@intel.com">mailto:yi.c.wang@intel.com</a>]
<br>
<b>Sent:</b> Sunday, June 30, 2019 9:45 PM<br>
<b>To:</b> MacDonald, Eric<br>
<b>Cc:</b> <a href="mailto:starlingx-discuss@lists.starlingx.io">starlingx-discuss@lists.starlingx.io</a><br>
<b>Subject:</b> [Starlingx-discuss] a question about starlingx error handling behavior<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hi Eric,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I am working on the <a href="https://bugs.launchpad.net/starlingx/+bug/1815513">
LP 1815513</a>. Based on my tests, if I unplug the cable of active controller for management network for a long time (for example, 30s), and then plug it, the whole system can recover after some reboots. But if I unplug the cable for a short time, and then
 plug it. The whole system can’t recover. I need to lock/unlock controllers manually to bring the system back. So my questions are:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1. Is the behavior acceptable? (recover the system by manual lock/unlock operations)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">2. If the answer is no for #1, we need the system to recover automatically. I am not familiar with internal maintenance logics, could you give me some hints?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Yi<o:p></o:p></span></p>
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