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<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#1F497D">Hi Takeo,<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="color:#1F497D">The error code “-13” means “E1000_ERR_SWFW_SYNC”.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Does the server work with other STX or CentOS previous?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The igb driver is part of CentOS kernel driver, which is 3.10.0-957.12.2 for STX 2.0.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Best Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Shuicheng<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><a name="_____replyseparator"></a><b>From:</b> Komiyama, Takeo [mailto:Takeo.Komiyama@windriver.com]
<br>
<b>Sent:</b> Saturday, September 14, 2019 11:14 PM<br>
<b>To:</b> starlingx-discuss@lists.starlingx.io<br>
<b>Subject:</b> [Starlingx-discuss] Failed to load igb driver with error 13 for I350<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I tried to intall STX 2.0 load to Intel IronPass server ( IvyBridge ).<o:p></o:p></p>
<p class="MsoNormal">During kernel boot, kernel shows following message.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">2019-09-14T13:50:46.273 localhost kernel: info [ 4.341203] igb: Intel(R) Gigabit Ethernet Network Driver - version 5.4.0-k<o:p></o:p></p>
<p class="MsoNormal">2019-09-14T13:50:46.273 localhost kernel: info [ 4.341327] igb: Copyright (c) 2007-2014 Intel Corporation.<o:p></o:p></p>
<p class="MsoNormal">2019-09-14T13:50:46.274 localhost kernel: warning [ 4.782342] igb: probe of 0000:09:00.0 failed with error -13<o:p></o:p></p>
<p class="MsoNormal">2019-09-14T13:50:46.275 localhost kernel: warning [ 5.256019] igb: probe of 0000:09:00.1 failed with error -13<o:p></o:p></p>
<p class="MsoNormal">2019-09-14T13:50:46.275 localhost kernel: warning [ 5.791676] igb: probe of 0000:09:00.2 failed with error -13<o:p></o:p></p>
<p class="MsoNormal">2019-09-14T13:50:46.275 localhost kernel: warning [ 6.270393] igb: probe of 0000:09:00.3 failed with error -13<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">And it failed to create Ethernet interface.<o:p></o:p></p>
<p class="MsoNormal">IronPass has on-board I350 Quad port NIC and issue occurred there.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I also tried to install image to Wildcat Pass server ( Haswell ) , which also have I350 NIC, and everything went well.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone similar issue?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal">Takeo Komiyama <o:p></o:p></p>
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