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<div>check it out: https://bugs.launchpad.net/starlingx/+bug/1844642</div>
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<div id="divRpF90008" style="direction: ltr;"><font size="2" face="Tahoma" color="#000000"><b>Von:</b> Sun, Austin [austin.sun@intel.com]<br>
<b>Gesendet:</b> Dienstag, 17. September 2019 03:09<br>
<b>An:</b> Xie, Cindy; von Hoesslin, Volker; starlingx-discuss@lists.starlingx.io<br>
<b>Betreff:</b> RE: zero byte image<br>
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<p class="MsoNormal"><span style="color:#1F497D">Hi Volker:</span></p>
<p class="MsoNormal" style="text-indent:9.6pt"><span style="color:#1F497D">Would you like running command ‘collect’ in system to collect all necessary logs ?  </span></p>
<p class="MsoNormal" style="text-indent:9.6pt"><span style="color:#1F497D">And then create new bug  </span><a href="https://bugs.launchpad.net/starlingx" target="_blank" rel="noopener noreferrer">https://bugs.launchpad.net/starlingx</a>
<span style="color:#1F497D">and attached log to bug. </span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Thanks.<br>
BR<br>
Austin Sun.</span></p>
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<p class="MsoNormal"><a name="_____replyseparator"></a><b>From:</b> Xie, Cindy [mailto:cindy.xie@intel.com]
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<b>Sent:</b> Tuesday, September 17, 2019 7:42 AM<br>
<b>To:</b> von Hoesslin, Volker <Volker.Hoesslin@swsn.de>; starlingx-discuss@lists.starlingx.io<br>
<b>Subject:</b> Re: [Starlingx-discuss] zero byte image</p>
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<p class="MsoNormal">Volker,</p>
<p class="MsoNormal">You still have 1.0 running (2+2+3) and you still have your data, right? You just want to backup your user data & restore it in your new 2.0 deployment? I am hoping that you didn’t lost your data.</p>
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<p class="MsoNormal">Thx. - cindy</p>
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<p class="MsoNormal"><b>From:</b> von Hoesslin, Volker <<a href="mailto:Volker.Hoesslin@swsn.de" target="_blank" rel="noopener noreferrer">Volker.Hoesslin@swsn.de</a>>
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<b>Sent:</b> Monday, September 16, 2019 9:14 PM<br>
<b>To:</b> <a href="mailto:starlingx-discuss@lists.starlingx.io" target="_blank" rel="noopener noreferrer">
starlingx-discuss@lists.starlingx.io</a><br>
<b>Subject:</b> [Starlingx-discuss] zero byte image</p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">hi,</span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">i'm big in trouble... i'm with you from the first hour and run an staringX 2018.10 in production mode (i know, i know, no comment please ;)) so, update to the
 new starlingX 2.0 version will need to reinstall the complete stack, but i need to backup some VMs first.</span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">based on this dokumentation
<a href="https://docs.openstack.org/nova/rocky/admin/migrate-instance-with-snapshot.html" target="_blank" rel="noopener noreferrer">
https://docs.openstack.org/nova/rocky/admin/migrate-instance-with-snapshot.html</a> i got always an zero byte image, at the internet i got some posting that indicate the same problem, but for now, i cant fix it :(</span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">i have an full starlinX install with dedicated storage (2x controller, 2x compute, 3x storage). maybe someone can help me?</span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:black">greez & thx, volker...</span></p>
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