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    <div class="moz-cite-prefix">Can we get the collect logs for this
      scenario?  We need to see the logs to see what's going on.</div>
    <div class="moz-cite-prefix"><br>
    </div>
    <div class="moz-cite-prefix">You might want to try adding
      "--container-format bare" to the command below, after the
      "--disk-format qcow2" portion just to see if that helps.<br>
    </div>
    <div class="moz-cite-prefix"><br>
    </div>
    <div class="moz-cite-prefix">Thanks,<br>
    </div>
    <div class="moz-cite-prefix">Chris<br>
    </div>
    <div class="moz-cite-prefix"><br>
    </div>
    <div class="moz-cite-prefix">On 9/20/2019 8:47 AM, von Hoesslin,
      Volker wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:DB39DAB5F762704A93D316F9CE7D021E42910EF1@emilio.sis.net">
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        <div><font color="#1F497D"><font size="2"><font
                face="Arial,sans-serif">hi!<br>
                so, documented in bug-report i have helped by my self.
                thx for the attention, but another problem came up by
                this way:</font></font></font></div>
        <div><font color="#1F497D"><font size="2"><font
                face="Arial,sans-serif"><br>
              </font></font></font></div>
        <div><font color="#1F497D"><font size="2"><font
                face="Arial,sans-serif">if i try to convert an 2TB
                volume to an image, cinder crash all the time!</font></font></font></div>
        <div><font color="#1F497D"><font size="2"><font
                face="Arial,sans-serif"><br>
              </font></font></font></div>
        <div>
          <p>command:<br>
            $ openstack image create --volume 3c9414bb-<wbr>98bd-45d4-<wbr>9b38-2b073e958f<wbr>81
            --disk-format qcow2 "test - snap - vol - img"</p>
          <p><br>
          </p>
          <p>$ tail /var/log/<wbr>cinder/<wbr>cinder-<wbr>volume.<wbr>log<br>
            2019-09-20 14:30:35.202 26339 WARNING oslo.service.<wbr>loopingcall
            [req-4435ac18-<wbr>f021-4784-<wbr>8fcd-b73d257636<wbr>a7 - -
            - - -] Function 'cinder.<wbr>service.<wbr>Service.<wbr>report_<wbr>state'
            run outlasted interval by 2.95 sec<br>
            2019-09-20 14:30:45.595 22211 INFO oslo_service.<wbr>service
            [req-962ea9a1-<wbr>97c7-48b0-<wbr>99a4-b1651b8c2c<wbr>ac - -
            - - -] Caught SIGTERM, stopping children<br>
            2019-09-20 14:30:45.596 22211 INFO oslo_service.<wbr>service
            [req-962ea9a1-<wbr>97c7-48b0-<wbr>99a4-b1651b8c2c<wbr>ac - -
            - - -] Waiting on 1 children to exit</p>
          <p><br>
          </p>
          <p><br>
          </p>
          <p>in the same way, the complete controller will unavailable
            and openstack will switch to the other one and bring it to
            active ... this is not so good :( i realy need this
            volume/image ...</p>
          <p>greez & thx, volker...</p>
        </div>
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                face="Arial,sans-serif"><br>
              </font></font></font></div>
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          <hr tabindex="-1">
          <div id="divRpF836201" style="direction: ltr;"><font size="2"
              face="Tahoma" color="#000000"><b>Von:</b> Xie, Cindy
              [<a class="moz-txt-link-abbreviated" href="mailto:cindy.xie@intel.com">cindy.xie@intel.com</a>]<br>
              <b>Gesendet:</b> Donnerstag, 19. September 2019 16:29<br>
              <b>An:</b> von Hoesslin, Volker; Sun, Austin;
              <a class="moz-txt-link-abbreviated" href="mailto:starlingx-discuss@lists.starlingx.io">starlingx-discuss@lists.starlingx.io</a><br>
              <b>Betreff:</b> Re: [Starlingx-discuss] zero byte image<br>
            </font><br>
          </div>
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            <div class="WordSection1">
              <p class="MsoNormal">Thanks Volker. <a
                  id="OWAAMD7C7B810BB0243978C59FBB1E8D73267"
                  href="mailto:austin.sun@intel.com" target="_blank"
                  rel="noopener noreferrer" moz-do-not-send="true">
                  <span
                    style="font-family:"Calibri",sans-serif;
                    text-decoration:none">@Sun, Austin</span></a> can
                you please follow up with this LP.</p>
              <p class="MsoNormal"> </p>
              <p class="MsoNormal">Thx. - cindy</p>
              <p class="MsoNormal"> </p>
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                  padding:3.0pt 0in 0in 0in">
                  <p class="MsoNormal"><a name="_____replyseparator"
                      moz-do-not-send="true"></a><b>From:</b> von
                    Hoesslin, Volker <a class="moz-txt-link-rfc2396E" href="mailto:Volker.Hoesslin@swsn.de"><Volker.Hoesslin@swsn.de></a>
                    <br>
                    <b>Sent:</b> Thursday, September 19, 2019 6:01 PM<br>
                    <b>To:</b> Sun, Austin <a class="moz-txt-link-rfc2396E" href="mailto:austin.sun@intel.com"><austin.sun@intel.com></a>;
                    Xie, Cindy <a class="moz-txt-link-rfc2396E" href="mailto:cindy.xie@intel.com"><cindy.xie@intel.com></a>;
                    <a class="moz-txt-link-abbreviated" href="mailto:starlingx-discuss@lists.starlingx.io">starlingx-discuss@lists.starlingx.io</a><br>
                    <b>Subject:</b> AW: zero byte image</p>
                </div>
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              <p class="MsoNormal"> </p>
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                <div>
                  <p class="MsoNormal"><span style="font-size:10.0pt;
                      font-family:"Tahoma",sans-serif;
                      color:black">check it out:
                      <a
                        href="https://bugs.launchpad.net/starlingx/+bug/1844642"
                        target="_blank" rel="noopener noreferrer"
                        moz-do-not-send="true">
https://bugs.launchpad.net/starlingx/+bug/1844642</a></span></p>
                </div>
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                      font-family:"Tahoma",sans-serif;
                      color:black"> </span></p>
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                  <div class="MsoNormal" style="text-align:center"
                    align="center"><span style="font-size:12.0pt;
                      font-family:"Times New Roman",serif;
                      color:black">
                      <hr width="100%" size="3" align="center">
                    </span></div>
                  <div id="divRpF90008">
                    <p class="MsoNormal" style="margin-bottom:12.0pt"><b><span
                          style="font-size:10.0pt;
                          font-family:"Tahoma",sans-serif;
                          color:black">Von:</span></b><span
                        style="font-size:10.0pt;
                        font-family:"Tahoma",sans-serif;
                        color:black"> Sun, Austin [<a class="moz-txt-link-abbreviated" href="mailto:austin.sun@intel.com">austin.sun@intel.com</a>]<br>
                        <b>Gesendet:</b> Dienstag, 17. September 2019
                        03:09<br>
                        <b>An:</b> Xie, Cindy; von Hoesslin, Volker; <a
href="mailto:starlingx-discuss@lists.starlingx.io" target="_blank"
                          rel="noopener noreferrer"
                          moz-do-not-send="true">
                          starlingx-discuss@lists.starlingx.io</a><br>
                        <b>Betreff:</b> RE: zero byte image</span><span
                        style="font-size:12.0pt; font-family:"Times
                        New Roman",serif; color:black"></span></p>
                  </div>
                  <div>
                    <div>
                      <p class="MsoNormal"><span style="color:#1F497D">Hi
                          Volker:</span><span style="color:black"></span></p>
                      <p class="MsoNormal" style="text-indent:9.6pt"><span
                          style="color:#1F497D">Would you like running
                          command ‘collect’ in system to collect all
                          necessary logs ?  </span><span
                          style="color:black"></span></p>
                      <p class="MsoNormal" style="text-indent:9.6pt"><span
                          style="color:#1F497D">And then create new bug
                           </span><span style="color:black"><a
                            href="https://bugs.launchpad.net/starlingx"
                            target="_blank" rel="noopener noreferrer"
                            moz-do-not-send="true">https://bugs.launchpad.net/starlingx</a>
                        </span><span style="color:#1F497D">and attached
                          log to bug. </span><span style="color:black"></span></p>
                      <p class="MsoNormal"><span style="color:#1F497D"> </span><span
                          style="color:black"></span></p>
                      <p class="MsoNormal"><span style="color:#1F497D">Thanks.<br>
                          BR<br>
                          Austin Sun.</span><span style="color:black"></span></p>
                      <p class="MsoNormal"><span style="color:#1F497D"> </span><span
                          style="color:black"></span></p>
                      <div>
                        <div style="border:none; border-top:solid
                          #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
                          <p class="MsoNormal"><b><span
                                style="color:black">From:</span></b><span
                              style="color:black"> Xie, Cindy [<a
                                href="mailto:cindy.xie@intel.com"
                                target="_blank" rel="noopener
                                noreferrer" moz-do-not-send="true">mailto:cindy.xie@intel.com</a>]
                              <br>
                              <b>Sent:</b> Tuesday, September 17, 2019
                              7:42 AM<br>
                              <b>To:</b> von Hoesslin, Volker <<a
                                href="mailto:Volker.Hoesslin@swsn.de"
                                target="_blank" rel="noopener
                                noreferrer" moz-do-not-send="true">Volker.Hoesslin@swsn.de</a>>;
                              <a
                                href="mailto:starlingx-discuss@lists.starlingx.io"
                                target="_blank" rel="noopener
                                noreferrer" moz-do-not-send="true">
                                starlingx-discuss@lists.starlingx.io</a><br>
                              <b>Subject:</b> Re: [Starlingx-discuss]
                              zero byte image</span></p>
                        </div>
                      </div>
                      <p class="MsoNormal"><span style="color:black"> </span></p>
                      <p class="MsoNormal"><span style="color:black">Volker,</span></p>
                      <p class="MsoNormal"><span style="color:black">You
                          still have 1.0 running (2+2+3) and you still
                          have your data, right? You just want to backup
                          your user data & restore it in your new
                          2.0 deployment? I am hoping that you didn’t
                          lost your data.</span></p>
                      <p class="MsoNormal"><span style="color:black"> </span></p>
                      <p class="MsoNormal"><span style="color:black">Thx.
                          - cindy</span></p>
                      <p class="MsoNormal"><span style="color:black"> </span></p>
                      <div>
                        <div style="border:none; border-top:solid
                          #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
                          <p class="MsoNormal"><b><span
                                style="color:black">From:</span></b><span
                              style="color:black"> von Hoesslin, Volker
                              <<a
                                href="mailto:Volker.Hoesslin@swsn.de"
                                target="_blank" rel="noopener
                                noreferrer" moz-do-not-send="true">Volker.Hoesslin@swsn.de</a>>
                              <br>
                              <b>Sent:</b> Monday, September 16, 2019
                              9:14 PM<br>
                              <b>To:</b> <a
                                href="mailto:starlingx-discuss@lists.starlingx.io"
                                target="_blank" rel="noopener
                                noreferrer" moz-do-not-send="true">
                                starlingx-discuss@lists.starlingx.io</a><br>
                              <b>Subject:</b> [Starlingx-discuss] zero
                              byte image</span></p>
                        </div>
                      </div>
                      <p class="MsoNormal"><span style="color:black"> </span></p>
                      <div>
                        <div>
                          <p class="MsoNormal"><span
                              style="font-size:10.0pt;
                              font-family:"Tahoma",sans-serif;
                              color:black">hi,</span><span
                              style="color:black"></span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span
                              style="font-size:10.0pt;
                              font-family:"Tahoma",sans-serif;
                              color:black">i'm big in trouble... i'm
                              with you from the first hour and run an
                              staringX 2018.10 in production mode (i
                              know, i know, no comment please ;)) so,
                              update to the new starlingX 2.0 version
                              will need to reinstall the complete stack,
                              but i need to backup some VMs first.</span><span
                              style="color:black"></span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span
                              style="font-size:10.0pt;
                              font-family:"Tahoma",sans-serif;
                              color:black">based on this dokumentation
                              <a
href="https://docs.openstack.org/nova/rocky/admin/migrate-instance-with-snapshot.html"
                                target="_blank" rel="noopener
                                noreferrer" moz-do-not-send="true">
https://docs.openstack.org/nova/rocky/admin/migrate-instance-with-snapshot.html</a>
                              i got always an zero byte image, at the
                              internet i got some posting that indicate
                              the same problem, but for now, i cant fix
                              it :(</span><span style="color:black"></span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span
                              style="font-size:10.0pt;
                              font-family:"Tahoma",sans-serif;
                              color:black"> </span><span
                              style="color:black"></span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span
                              style="font-size:10.0pt;
                              font-family:"Tahoma",sans-serif;
                              color:black">i have an full starlinX
                              install with dedicated storage (2x
                              controller, 2x compute, 3x storage). maybe
                              someone can help me?</span><span
                              style="color:black"></span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span
                              style="font-size:10.0pt;
                              font-family:"Tahoma",sans-serif;
                              color:black"> </span><span
                              style="color:black"></span></p>
                        </div>
                        <div>
                          <p class="MsoNormal"><span
                              style="font-size:10.0pt;
                              font-family:"Tahoma",sans-serif;
                              color:black">greez & thx, volker...</span><span
                              style="color:black"></span></p>
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      <pre class="moz-quote-pre" wrap="">_______________________________________________
Starlingx-discuss mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Starlingx-discuss@lists.starlingx.io">Starlingx-discuss@lists.starlingx.io</a>
<a class="moz-txt-link-freetext" href="http://lists.starlingx.io/cgi-bin/mailman/listinfo/starlingx-discuss">http://lists.starlingx.io/cgi-bin/mailman/listinfo/starlingx-discuss</a>
</pre>
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