Volker, You still have 1.0 running (2+2+3) and you still have your data, right? You just want to backup your user data & restore it in your new 2.0 deployment? I am hoping that you didn't lost your data. Thx. - cindy From: von Hoesslin, Volker <Volker.Hoesslin@swsn.de> Sent: Monday, September 16, 2019 9:14 PM To: starlingx-discuss@lists.starlingx.io Subject: [Starlingx-discuss] zero byte image hi, i'm big in trouble... i'm with you from the first hour and run an staringX 2018.10 in production mode (i know, i know, no comment please ;)) so, update to the new starlingX 2.0 version will need to reinstall the complete stack, but i need to backup some VMs first. based on this dokumentation https://docs.openstack.org/nova/rocky/admin/migrate-instance-with-snapshot.h... i got always an zero byte image, at the internet i got some posting that indicate the same problem, but for now, i cant fix it :( i have an full starlinX install with dedicated storage (2x controller, 2x compute, 3x storage). maybe someone can help me? greez & thx, volker...