Hi Ildikó, Many thanks for your prompt response. It is nice to meet you! We have been working with StarlingX for a couple of years now. The staff member responsible for our StarlingX activities has moved on and the documentation left behind is limited. We have an understanding of the platform, but far from enough to use it to the full extent of its capabilities. Our main challenge is knowing how to configure and use the platform to its full extent, rather than specific problems we have faced (although we do have some cases). We are looking to plug this hole by procuring training or hiring a resource for a few months that can get us up to speed on the platform. I hope the above makes sense. Any questions, please don't hesitate to contact me. Thanks and Best Regards, David Parsons Chief Technology Officer | Directeur de la Technologie 2150 rue Cyrille-Duquet, Suite 100, Québec, QC, CA, G1N 2G3 Mobile/WhatsApp +52 55 2300-7237 Le présent courrier électronique (courriel) et les documents qui y sont attachés peuvent contenir de l'information confidentielle; il s'adresse exclusivement au(x) destinataire(s) mentionné(s) ci-dessus et nulle autre personne ne doit en prendre connaissance ni les utiliser ou les divulguer. Si vous recevez le présent courriel par erreur, veuillez en aviser l'émetteur immédiatement par courrier électronique et le détruire avec les documents qui y sont attachés. The information contained in this email and all attachments is confidential and is for the sole use of its intended recipient. It may not be disclosed to or used by anyone other than the addressee. If received in error, please contact the sender by return e-mail and delete this e-mail and all attachments from your system. -----Original Message----- From: Ildiko Vancsa <ildiko@openinfra.dev> Sent: Tuesday, April 2, 2024 7:12 PM To: David Parsons <david.parsons@nuranwireless.com> Cc: starlingx-discuss@lists.starlingx.io Subject: Re: Technical Expertise/Support Hi David, Thank you for reaching out and sharing details about your use case! My name is Ildikó Váncsa, I am the community manager of the StarlingX open source project. The community has a lot of long-term maintainers, who have been working on enhancing the platform and enriching its functionality. If you have questions, you can work with the contributors in the community’s communication channels to discuss them. The mailing list and the weekly community calls[1] are a great place to have those conversations. Is there a specific challenge that you ran into with the platform? There is a contributor-focused online event next week (the week of April 8) called Project Teams Gathering (PTG)[2], where StarlingX has sessions on Tuesday and Wednesday starting at 1300 UTC. It would be a great opportunity to talk more about your use case, as well as to discuss the challenges that you’ve been facing during your evaluation work. Would you be available to join the sessions on either or both of the two days? StarlingX also has companies who are building commercial distributions and/or offering commercial support around the platform. Is that something that you are also looking for? Thanks and Best Regards, Ildikó [1] https://wiki.openstack.org/wiki/Starlingx/Meetings#7am_Pacific_-_Technical_S... [2] https://openinfra.dev/ptg/ ——— Ildikó Váncsa Director of Community Open Infrastructure Foundation
On Apr 2, 2024, at 17:42, David Parsons <david.parsons@nuranwireless.com> wrote:
Hi there,
I hope you are well.
We are looking to use StarlingX as our base platform to deploy real-time mobile network entities. Idea is to deploy a central controller/manager to administer hundreds or even thousands of remote nodes. The central controller must have high availability and reliability, as it can’t afford to go down. We have been looking at the All-in-one (AIO) Duplex Configuration for our solution. We have been playing around with the StarlingX platform for some time now, but can’t fully get to grips with the solution.
I am wanted to ask who can we turn to for technical support and guidance? Are there specialised partner or superusers we can work to help us deploy StarlingX in line with our specific needs? Any help in the matter would be gratefully received.
Thanks and best wishes, <image009.png><image010.png> David Parsons Chief Technology Officer | Directeur de la Technologie 2150 rue Cyrille-Duquet, Suite 100, Québec, QC, CA, G1N 2G3 Mobile/WhatsApp +52 55 2300-7237
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Le présent courrier électronique (courriel) et les documents qui y sont attachés peuvent contenir de l'information confidentielle; il s'adresse exclusivement au(x) destinataire(s) mentionné(s) ci-dessus et nulle autre personne ne doit en prendre connaissance ni les utiliser ou les divulguer. Si vous recevez le présent courriel par erreur, veuillez en aviser l'émetteur immédiatement par courrier électronique et le détruire avec les documents qui y sont attachés. The information contained in this email and all attachments is confidential and is for the sole use of its intended recipient. It may not be disclosed to or used by anyone other than the addressee. If received in error, please contact the sender by return e-mail and delete this e-mail and all attachments from your system.