Hi Austin Thanks for your reply. We reconfirmed that we can access to google in our environment. Our environment is in Japan. Can we download elsewhere？ Regards, Jessica At 2021-04-12 19:39:00, "Sun, Austin" <austin.sun@intel.com> wrote: Hi Jessica : please check if you can access google or not in your environment ? if not, you might need proxy setup . BR Austin Sun. From: Li Hong <rubyblaze@163.com> Sent: Monday, April 12, 2021 6:21 PM To: starlingx-discuss@lists.starlingx.io Subject: [Starlingx-discuss] Failed to apply stx-openstack Hi, An download error has occurred while excutting the system application-apply stx-openstack command. where can download these images? | sysinv 2021-04-08 07:47:21.470 91321 ERROR sysinv.conductor.kube_app [-] Image gcr.io/google_containers/defaultbackend:1.0 download failed from public/privateregistry: 500 Server Error: Internal Server Error ("Get https://gcr.io/v2/: net/http: TLS handshake timeout"): APIError: 500 Server Error: Internal Server Error ("Get https://gcr.io/v2/: net/http: TLS handshake timeout") | | sysinv 2021-04-08 07:50:38.617 91321 ERROR sysinv.conductor.kube_app [-] Image gcr.io/google_containers/hyperkube-amd64:v1.11.6 download failed from public/privateregistry: 500 Server Error: Internal Server Error ("Get https://gcr.io/v2/: net/http: TLS handshake timeout"): APIError: 500 Server Error: Internal Server Error ("Get https://gcr.io/v2/: net/http: TLS handshake timeout") | Regards, Jessica