[Starlingx-discuss] Fwd: [starlingx-discuss] [critical error after deployment] About "persistent critical 'Management Network'"

오재욱 kyle.oh95 at gmail.com
Wed Mar 27 02:03:27 UTC 2019


Hello Eric,
thanks for advice.

I commented my answer to your advices,

0. Please check your network and maybe specifically its support for
multicast messaging.
-> Could you tell me how can I check that my network supports multicast
messaging? Do I need function like 'omping'?

1. If you lock controller-1 can you ping it from the active controller.
-> Yes, I can ping to controller-1 from the active one, with controller-1's
management ip (192.168.204.4), and controller-1's oam ip (10.10.10.4).

2. If you need further assistance please provide the active controller’s
mtcAgent.log and hbsAgent.log files
-> I attached those files :)

3. You can always run ‘collect’ or ‘collect all’ on the active controller
to get a  summary of the system state and use those logs for off system
debug of your issue.
-> Thanks, I totally didn't know about those commands!

2019년 3월 26일 (화) 오후 10:45, MacDonald, Eric <Eric.MacDonald at windriver.com>님이
작성:

> That alarm is indication that Maintenance is failing Heartbeat over the
> Management network.
>
>
>
> Please check your network and maybe specifically its support for multicast
> messaging.
>
>
>
> If you lock controller-1 can you ping it from the active controller.
>
>
>
> If you need further assistance please provide the active controller’s
> mtcAgent.log and hbsAgent.log files
>
>
>
> You can always run ‘collect’ or ‘collect all’ on the active controller to
> get a  summary of the system state and use those logs for off system debug
> of your issue.
>
>
>
> Eric MacDonald.
>
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