[Starlingx-discuss] <BLOCKING> StarlingX 2.0 Account Locked for User

Anirudh Gupta Anirudh.Gupta at hsc.com
Tue Nov 19 10:06:54 UTC 2019


Hi Team,

I have installed StarlingX 2.0 Duplex Bare Metal.
I am trying to create 2 VM's and repeating this cycle a number of times.
After using the setup for around half and hour, I am not longer able to access the GUI.
Ever though I type correct Username/Password, it gives an error of Invalid Credentials.

Then, I thought to use the CLI commands by following LOAD CLI section given in link
https://docs.starlingx.io/deploy_install_guides/r2_release/openstack/access.html#local-cli

But with this also, I am facing the same error

controller-0:~$ export OS_CLOUD=openstack_helm
controller-0:~$ openstack endpoint list
The account is locked for user: 230578cde382430a8adac399afab1230. (HTTP 401) (Request-ID: req-6da6d59a-2edd-4f2b-a8bf-f13f2e423a77)

Earlier this automatically started working after 5-7 mins.
But this time, I am completely Blocked.

I have also raised a bug regarding the same

https://bugs.launchpad.net/starlingx/+bug/1853093

Please suggest some pointers, so that I can unblock and resume my activities.

Regards
Anirudh Gupta
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