[Starlingx-discuss] zero byte image

[Xie, Cindy]

Thanks Volker. @Sun, Austin<mailto:austin.sun at intel.com> can you please follow up with this LP.

Thx. - cindy

From: von Hoesslin, Volker <Volker.Hoesslin at swsn.de>
Sent: Thursday, September 19, 2019 6:01 PM
To: Sun, Austin <austin.sun at intel.com>; Xie, Cindy <cindy.xie at intel.com>; starlingx-discuss at lists.starlingx.io
Subject: AW: zero byte image

check it out: https://bugs.launchpad.net/starlingx/+bug/1844642

________________________________
Von: Sun, Austin [austin.sun at intel.com]
Gesendet: Dienstag, 17. September 2019 03:09
An: Xie, Cindy; von Hoesslin, Volker; starlingx-discuss at lists.starlingx.io<mailto:starlingx-discuss at lists.starlingx.io>
Betreff: RE: zero byte image
Hi Volker:
Would you like running command 'collect' in system to collect all necessary logs ?
And then create new bug  https://bugs.launchpad.net/starlingx and attached log to bug.

Thanks.
BR
Austin Sun.

From: Xie, Cindy [mailto:cindy.xie at intel.com]
Sent: Tuesday, September 17, 2019 7:42 AM
To: von Hoesslin, Volker <Volker.Hoesslin at swsn.de<mailto:Volker.Hoesslin at swsn.de>>; starlingx-discuss at lists.starlingx.io<mailto:starlingx-discuss at lists.starlingx.io>
Subject: Re: [Starlingx-discuss] zero byte image

Volker,
You still have 1.0 running (2+2+3) and you still have your data, right? You just want to backup your user data & restore it in your new 2.0 deployment? I am hoping that you didn't lost your data.

Thx. - cindy

From: von Hoesslin, Volker <Volker.Hoesslin at swsn.de<mailto:Volker.Hoesslin at swsn.de>>
Sent: Monday, September 16, 2019 9:14 PM
To: starlingx-discuss at lists.starlingx.io<mailto:starlingx-discuss at lists.starlingx.io>
Subject: [Starlingx-discuss] zero byte image

hi,
i'm big in trouble... i'm with you from the first hour and run an staringX 2018.10 in production mode (i know, i know, no comment please ;)) so, update to the new starlingX 2.0 version will need to reinstall the complete stack, but i need to backup some VMs first.
based on this dokumentation https://docs.openstack.org/nova/rocky/admin/migrate-instance-with-snapshot.html i got always an zero byte image, at the internet i got some posting that indicate the same problem, but for now, i cant fix it :(

i have an full starlinX install with dedicated storage (2x controller, 2x compute, 3x storage). maybe someone can help me?

greez & thx, volker...
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