[Starlingx-discuss] Not able to access Horizon UI
Rai, Ankush
Ankush.Rai at commscope.com
Sat Mar 27 06:51:25 UTC 2021
What causing this horizon issue, any pointers to debug it ?
Alarms:
+----------+--------------------------------------------------------------------------+------------------------------+----------+---------------------+
| Alarm ID | Reason Text | Entity ID | Severity | Time Stamp |
+----------+--------------------------------------------------------------------------+------------------------------+----------+---------------------+
| 100.114 | NTP cannot reach external time source; syncing with peer controller only | host=controller-1.ntp | minor | 2021-03-27T06:31:53 |
| | | | | .869431 |
| | | | | |
| 100.114 | NTP address 10.194.248.250 is not a valid or a reachable NTP server. | host=controller-1.ntp=10.194 | minor | 2021-03-25T17:51:56 |
| | | .248.250 | | .064694 |
| | | | | |
| 100.114 | NTP address 10.194.248.250 is not a valid or a reachable NTP server. | host=controller-0.ntp=10.194 | minor | 2021-03-25T06:32:26 |
| | | .248.250 | | .035234 |
| | | | | |
| 280.001 | edge is offline | subcloud=edge | critical | 2021-03-20T14:19:25 |
| | | | | .650795 |
| | | | | |
| 100.114 | NTP configuration does not contain any valid or reachable NTP servers. | host=controller-0.ntp | major | 2021-02-20T13:11:39 |
| | | | | .604729 |
| | | | | |
| 100.103 | Platform Memory threshold exceeded ; threshold 90.00%, actual 98.86% | host=controller-0 | critical | 2021-02-20T11:34:39 |
| | | | | .542948 |
| | | | |
Horizon Logs:
2021-03-27 06:45:04,264 [ERROR] django.request: Internal Server Error: /admin/
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/django/core/handlers/exception.py", line 41, in inner
response = get_response(request)
File "/usr/lib/python2.7/site-packages/django/core/handlers/base.py", line 187, in _get_response
response = self.process_exception_by_middleware(e, request)
File "/usr/lib/python2.7/site-packages/django/core/handlers/base.py", line 185, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/usr/lib/python2.7/site-packages/horizon/decorators.py", line 52, in dec
return view_func(request, *args, **kwargs)
File "/usr/lib/python2.7/site-packages/horizon/decorators.py", line 36, in dec
return view_func(request, *args, **kwargs)
File "/usr/lib/python2.7/site-packages/horizon/decorators.py", line 36, in dec
return view_func(request, *args, **kwargs)
File "/usr/lib/python2.7/site-packages/horizon/decorators.py", line 113, in dec
return view_func(request, *args, **kwargs)
File "/usr/lib/python2.7/site-packages/horizon/decorators.py", line 84, in dec
return view_func(request, *args, **kwargs)
File "/usr/lib/python2.7/site-packages/django/views/generic/base.py", line 68, in view
return self.dispatch(request, *args, **kwargs)
File "/usr/lib/python2.7/site-packages/django/views/generic/base.py", line 88, in dispatch
return handler(request, *args, **kwargs)
File "/usr/lib/python2.7/site-packages/horizon/tabs/views.py", line 120, in get
self.load_tabs()
File "/usr/lib/python2.7/site-packages/horizon/tabs/views.py", line 88, in load_tabs
tab_group = self.get_tabs(self.request, **self.kwargs)
File "/usr/lib/python2.7/site-packages/starlingx_dashboard/dashboards/admin/inventory/views.py", line 36, in get_tabs
return self.tab_group_class(request, **kwargs)
File "/usr/lib/python2.7/site-packages/horizon/tabs/base.py", line 118, in __init__
self._tabs = self._load_tabs(request)
File "/usr/lib/python2.7/site-packages/horizon/tabs/base.py", line 128, in _load_tabs
for tab in tabs])
File "/usr/lib/python2.7/site-packages/horizon/tabs/base.py", line 479, in __init__
super(TableTab, self).__init__(tab_group, request)
File "/usr/lib/python2.7/site-packages/horizon/tabs/base.py", line 325, in __init__
self._allowed = self.allowed(request) and (
File "/usr/lib/python2.7/site-packages/starlingx_dashboard/dashboards/admin/inventory/tabs.py", line 227, in allowed
return not stx_api.sysinv.is_system_mode_simplex(request)
File "/usr/lib/python2.7/site-packages/starlingx_dashboard/api/sysinv.py", line 2656, in is_system_mode_simplex
systems = system_list(request)
File "/usr/lib/python2.7/site-packages/starlingx_dashboard/api/sysinv.py", line 1045, in system_list
systems = cgtsclient(request).isystem.list()
File "/usr/lib64/python2.7/site-packages/cgtsclient/v1/isystem.py", line 30, in list
return self._list(self._path(), "isystems")
File "/usr/lib64/python2.7/site-packages/cgtsclient/common/base.py", line 71, in _list
_, body = self.api.json_request('GET', url)
File "/usr/lib64/python2.7/site-packages/cgtsclient/common/http.py", line 245, in json_request
self.authenticate()
File "/usr/lib64/python2.7/site-packages/cgtsclient/common/http.py", line 347, in authenticate
content_type="application/json")
File "/usr/lib64/python2.7/site-packages/cgtsclient/common/http.py", line 219, in _cs_request
error_json.get('debuginfo'), *args)
HTTPNotFound: None
^C
controller-0:~$
Thanks,
Ankush
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