[Starlingx-discuss] STX 1.0 automatically shutdown and power off.

Tue Jun 25 02:39:07 UTC 2019

Dear Shuicheng,

How could i know what cause my system shutdown?

=================================================
controller-0:~$ cat /etc/build.info
SW_VERSION="18.10"
BUILD_TARGET="Unknown"
BUILD_TYPE="Informal"
BUILD_ID="n/a"

JOB="n/a"
BUILD_BY="builder"
BUILD_NUMBER="n/a"
BUILD_HOST="258041cdd9ff"
BUILD_DATE="2018-11-10 23:06:44 +0000"

BUILD_DIR="/"
WRS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root"
WRS_GIT_BRANCH="HEAD"
CGCS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root/stx"
CGCS_GIT_BRANCH="HEAD"
controller-0:~$
=================================================

[image: image.png]

Lin, Shuicheng <shuicheng.lin at intel.com> 於 2019年6月24日 週一 下午7:40寫道：

> Hi Ezpeer,
>
> It seems there is only 1 ISO in cengn for STX 1.0 release.
>
> Here it is:
>
>
> http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/2018.10.0/outputs/iso/
>
>
>
> You could check whether your ISO is the same as this or not by looking at
> the build date in “/etc/build.info”.
>
>
>
> Best Regards
>
> Shuicheng
>
>
>
> *From:* Ezpeer Chen [mailto:ezpeerchen at gmail.com]
> *Sent:* Monday, June 24, 2019 10:16 AM
> *To:* Lin, Shuicheng <shuicheng.lin at intel.com>
> *Cc:* starlingx-discuss at lists.starlingx.io
> *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and
> power off.
>
>
>
>
>
>  Dear Shuicheng,
>
>
> Even i don't create VM , this issue still happened again.
>
>
>
> My steps didn't create VM. (Last email)
>
>
>
> Any stable STX 1.0 could download? or It is the latest version of STX 1.0.
>
>
>
>
>
>
> Thanks a lot.
>
>
>
>
>
> Lin, Shuicheng <shuicheng.lin at intel.com> 於 2019年6月22日 週六 上午11:27寫道：
>
> Hi Ezpeer,
>
> I checked the log, it is the same reason as previous.
>
> Have you tried to create VM without pci-sriov? Will the issue still occur?
>
> If not, then we could narrow down to focus on the pci-sriov part.
>
>
>
> Best Regards
>
> Shuicheng
>
>
>
> *From:* Ezpeer Chen [mailto:ezpeerchen at gmail.com]
> *Sent:* Thursday, June 20, 2019 6:04 PM
> *To:* Lin, Shuicheng <shuicheng.lin at intel.com>
> *Cc:* starlingx-discuss at lists.starlingx.io
> *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and
> power off.
>
>
>
>
> Dear Shuicheng,
>
>
> Update new information
>
>
> I reinstall STX 1.0 (2018/10).
>
>
>
> My installation Step:
>
> 1. Install STX 1.0 (2018/10) all-in-one simplex
>
> 2. Configure pci-sriov interface
>
>    # source /etc/nova/openrc
>    #neutron providernet-create providernet-a --type=flat
>    #neutron providernet-create providernet-b --type=vlan
>    #neutron providernet-range-create --name providernet-b-range1 --range
> 100-400 providernet-b
>    #system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p
> providernet-a -N 7
>    #system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b
>
>    .....configure storage
>
>    #system host-unlock controller-0
>
>    System auto reboot
>
> 3. After reboot to prompt, about 10-20 minutes issue occurred.
>
>
> Log files:
> https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS
>
>
>
>
>
> Best Regards
>
>
>
> Ezpeer Chen <ezpeerchen at gmail.com> 於 2019年6月20日 週四 下午5:20寫道：
>
> Dear Shuicheng,
>
>
> In my environment, i need to test pci-sriov feature.
>
> My installation Step:
>
> 1. Install STX 1.0 (2018/10) all-in-one simplex
>
> 2. Configure pci-sriov interface
>
> 3. Create network and VM on one vf port
>
> 4. Issue occurred
>
>
>
>
> Best Regards
>
>
>
>
>
> Lin, Shuicheng <shuicheng.lin at intel.com> 於 2019年6月20日 週四 下午4:41寫道：
>
> Hi Ezpeer,
>
> For the sm.log (/var/log/sm.log), it seems service process fail to run,
> and lead to sm think system is in unhealthy state, and try to reboot system
> to recover.
>
> It should be reboot, but not sure why it is shutdown in your environment
> and also auth.log shows “systemd-logind[893]: info Power key
> pressed./info Powering Off...”
>
>
>
> In the sm.log, I also see the network adapter is up/down randomly. It may
> be the cause of the service process failure.
>
> I also find VF Ethernet is enabled in the system also.
>
> To isolate the issue cause, could you help try to disable the VF Ethernet
> in BIOS, and use PF Ethernet only?
>
> Thanks.
>
>
>
>
>
> Best Regards
>
> Shuicheng
>
>
>
> *From:* Ezpeer Chen [mailto:ezpeerchen at gmail.com]
> *Sent:* Thursday, June 20, 2019 2:27 PM
> *To:* Lin, Shuicheng <shuicheng.lin at intel.com>
> *Cc:* starlingx-discuss at lists.starlingx.io
> *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and
> power off.
>
>
>
> Dear Shuicheng,
>
> Platform: STX 1.0 (
> http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_build/outputs/iso/
> )
>
>
>
> 1.  bare-metal system ,  MY host pc Controller-0 shutdown without reboot
>
> 2.  provisioned system  , all-in-one simplex
>
> 3.  collet cmd log file:
>
>      https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr
>
>
>
> Thanks for your help.
>
>
>
> Best Regards
>
>
>
> Lin, Shuicheng <shuicheng.lin at intel.com> 於 2019年6月20日 週四 下午1:56寫道：
>
> Hi Ezpeer,
>
> Is it virtual machine or bare-metal system?
>
> Is it a provisioned system? And what is the system configuration,
> simplex/duplex or multi node?
>
> StarlingX itself will not do auto-shutdown, but it may auto-reboot if
> there is critical error.
>
> Most of StarlingX’s log is at /var/log folder.
>
>
>
> You could run “collect” cmd in your fail system after the issue occur, and
> upload the generated logfile to somewhere others could access.
>
> Then I will have a check with it.
>
>
>
> Best Regards
>
> Shuicheng
>
>
>
> *From:* Ezpeer Chen [mailto:ezpeerchen at gmail.com]
> *Sent:* Thursday, June 20, 2019 11:41 AM
> *To:* starlingx-discuss at lists.starlingx.io
> *Subject:* [Starlingx-discuss] STX 1.0 automatically shutdown and power
> off.
>
>
>
> Dear all,
>
> My STX 1.0 will be automatically shutdown and power off.
>
> Where could i check the logs about this issue?
>
>
> Thanks a lot.
>
>
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