[Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear all, My STX 1.0 will be automatically shutdown and power off. Where could i check the logs about this issue? Thanks a lot.
Hi Ezpeer, Is it virtual machine or bare-metal system? Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node? StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error. Most of StarlingX’s log is at /var/log folder. You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access. Then I will have a check with it. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com] Sent: Thursday, June 20, 2019 11:41 AM To: starlingx-discuss@lists.starlingx.io Subject: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear all, My STX 1.0 will be automatically shutdown and power off. Where could i check the logs about this issue? Thanks a lot.
Dear Shuicheng, Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui... ) 1. bare-metal system , MY host pc Controller-0 shutdown without reboot 2. provisioned system , all-in-one simplex 3. collet cmd log file: https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr Thanks for your help. Best Regards Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午1:56寫道：
Hi Ezpeer,
Is it virtual machine or bare-metal system?
Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node?
StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error.
Most of StarlingX’s log is at /var/log folder.
You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access.
Then I will have a check with it.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 11:41 AM *To:* starlingx-discuss@lists.starlingx.io *Subject:* [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear all,
My STX 1.0 will be automatically shutdown and power off.
Where could i check the logs about this issue?
Thanks a lot.
Hi Ezpeer, For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover. It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “systemd-logind[893]: info Power key pressed./info Powering Off...” In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure. I also find VF Ethernet is enabled in the system also. To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only? Thanks. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com] Sent: Thursday, June 20, 2019 2:27 PM To: Lin, Shuicheng <shuicheng.lin@intel.com> Cc: starlingx-discuss@lists.starlingx.io Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui...) 1. bare-metal system , MY host pc Controller-0 shutdown without reboot 2. provisioned system , all-in-one simplex 3. collet cmd log file: https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr Thanks for your help. Best Regards Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月20日 週四 下午1:56寫道： Hi Ezpeer, Is it virtual machine or bare-metal system? Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node? StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error. Most of StarlingX’s log is at /var/log folder. You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access. Then I will have a check with it. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 11:41 AM To: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear all, My STX 1.0 will be automatically shutdown and power off. Where could i check the logs about this issue? Thanks a lot.
Dear Shuicheng, In my environment, i need to test pci-sriov feature. My installation Step: 1. Install STX 1.0 (2018/10) all-in-one simplex 2. Configure pci-sriov interface 3. Create network and VM on one vf port 4. Issue occurred Best Regards Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午4:41寫道：
Hi Ezpeer,
For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover.
It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “systemd-logind[893]: info Power key pressed./info Powering Off...”
In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure.
I also find VF Ethernet is enabled in the system also.
To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only?
Thanks.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 2:27 PM *To:* Lin, Shuicheng <shuicheng.lin@intel.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear Shuicheng,
Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui... )
1. bare-metal system , MY host pc Controller-0 shutdown without reboot
2. provisioned system , all-in-one simplex
3. collet cmd log file:
https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr
Thanks for your help.
Best Regards
Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午1:56寫道：
Hi Ezpeer,
Is it virtual machine or bare-metal system?
Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node?
StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error.
Most of StarlingX’s log is at /var/log folder.
You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access.
Then I will have a check with it.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 11:41 AM *To:* starlingx-discuss@lists.starlingx.io *Subject:* [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear all,
My STX 1.0 will be automatically shutdown and power off.
Where could i check the logs about this issue?
Thanks a lot.
Dear Shuicheng, Update new information I reinstall STX 1.0 (2018/10). My installation Step: 1. Install STX 1.0 (2018/10) all-in-one simplex 2. Configure pci-sriov interface # source /etc/nova/openrc #neutron providernet-create providernet-a --type=flat #neutron providernet-create providernet-b --type=vlan #neutron providernet-range-create --name providernet-b-range1 --range 100-400 providernet-b #system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p providernet-a -N 7 #system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b .....configure storage #system host-unlock controller-0 System auto reboot 3. After reboot to prompt, about 10-20 minutes issue occurred. Log files: https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS Best Regards Ezpeer Chen <ezpeerchen@gmail.com> 於 2019年6月20日 週四 下午5:20寫道：
Dear Shuicheng,
In my environment, i need to test pci-sriov feature.
My installation Step:
1. Install STX 1.0 (2018/10) all-in-one simplex
2. Configure pci-sriov interface
3. Create network and VM on one vf port
4. Issue occurred
Best Regards
Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午4:41寫道：
Hi Ezpeer,
For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover.
It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “systemd-logind[893]: info Power key pressed./info Powering Off...”
In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure.
I also find VF Ethernet is enabled in the system also.
To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only?
Thanks.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 2:27 PM *To:* Lin, Shuicheng <shuicheng.lin@intel.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear Shuicheng,
Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui... )
1. bare-metal system , MY host pc Controller-0 shutdown without reboot
2. provisioned system , all-in-one simplex
3. collet cmd log file:
https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr
Thanks for your help.
Best Regards
Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午1:56寫道：
Hi Ezpeer,
Is it virtual machine or bare-metal system?
Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node?
StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error.
Most of StarlingX’s log is at /var/log folder.
You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access.
Then I will have a check with it.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 11:41 AM *To:* starlingx-discuss@lists.starlingx.io *Subject:* [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear all,
My STX 1.0 will be automatically shutdown and power off.
Where could i check the logs about this issue?
Thanks a lot.
Hi Ezpeer, I checked the log, it is the same reason as previous. Have you tried to create VM without pci-sriov? Will the issue still occur? If not, then we could narrow down to focus on the pci-sriov part. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com] Sent: Thursday, June 20, 2019 6:04 PM To: Lin, Shuicheng <shuicheng.lin@intel.com> Cc: starlingx-discuss@lists.starlingx.io Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Update new information I reinstall STX 1.0 (2018/10). My installation Step: 1. Install STX 1.0 (2018/10) all-in-one simplex 2. Configure pci-sriov interface # source /etc/nova/openrc #neutron providernet-create providernet-a --type=flat #neutron providernet-create providernet-b --type=vlan #neutron providernet-range-create --name providernet-b-range1 --range 100-400 providernet-b #system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p providernet-a -N 7 #system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b .....configure storage #system host-unlock controller-0 System auto reboot 3. After reboot to prompt, about 10-20 minutes issue occurred. Log files: https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS Best Regards Ezpeer Chen <ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>> 於 2019年6月20日 週四 下午5:20寫道： Dear Shuicheng, In my environment, i need to test pci-sriov feature. My installation Step: 1. Install STX 1.0 (2018/10) all-in-one simplex 2. Configure pci-sriov interface 3. Create network and VM on one vf port 4. Issue occurred Best Regards Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月20日 週四 下午4:41寫道： Hi Ezpeer, For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover. It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “systemd-logind[893]: info Power key pressed./info Powering Off...” In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure. I also find VF Ethernet is enabled in the system also. To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only? Thanks. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 2:27 PM To: Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> Cc: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui...) 1. bare-metal system , MY host pc Controller-0 shutdown without reboot 2. provisioned system , all-in-one simplex 3. collet cmd log file: https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr Thanks for your help. Best Regards Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月20日 週四 下午1:56寫道： Hi Ezpeer, Is it virtual machine or bare-metal system? Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node? StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error. Most of StarlingX’s log is at /var/log folder. You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access. Then I will have a check with it. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 11:41 AM To: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear all, My STX 1.0 will be automatically shutdown and power off. Where could i check the logs about this issue? Thanks a lot.
Dear Shuicheng, Even i don't create VM , this issue still happened again. My steps didn't create VM. (Last email) Any stable STX 1.0 could download? or It is the latest version of STX 1.0. Thanks a lot. Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月22日 週六 上午11:27寫道：
Hi Ezpeer,
I checked the log, it is the same reason as previous.
Have you tried to create VM without pci-sriov? Will the issue still occur?
If not, then we could narrow down to focus on the pci-sriov part.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 6:04 PM *To:* Lin, Shuicheng <shuicheng.lin@intel.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear Shuicheng,
Update new information
I reinstall STX 1.0 (2018/10).
My installation Step:
1. Install STX 1.0 (2018/10) all-in-one simplex
2. Configure pci-sriov interface
# source /etc/nova/openrc #neutron providernet-create providernet-a --type=flat #neutron providernet-create providernet-b --type=vlan #neutron providernet-range-create --name providernet-b-range1 --range 100-400 providernet-b #system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p providernet-a -N 7 #system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b
.....configure storage
#system host-unlock controller-0
System auto reboot
3. After reboot to prompt, about 10-20 minutes issue occurred.
Log files: https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS
Best Regards
Ezpeer Chen <ezpeerchen@gmail.com> 於 2019年6月20日 週四 下午5:20寫道：
Dear Shuicheng,
In my environment, i need to test pci-sriov feature.
My installation Step:
1. Install STX 1.0 (2018/10) all-in-one simplex
2. Configure pci-sriov interface
3. Create network and VM on one vf port
4. Issue occurred
Best Regards
Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午4:41寫道：
Hi Ezpeer,
For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover.
It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “systemd-logind[893]: info Power key pressed./info Powering Off...”
In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure.
I also find VF Ethernet is enabled in the system also.
To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only?
Thanks.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 2:27 PM *To:* Lin, Shuicheng <shuicheng.lin@intel.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear Shuicheng,
Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui... )
1. bare-metal system , MY host pc Controller-0 shutdown without reboot
2. provisioned system , all-in-one simplex
3. collet cmd log file:
https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr
Thanks for your help.
Best Regards
Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午1:56寫道：
Hi Ezpeer,
Is it virtual machine or bare-metal system?
Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node?
StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error.
Most of StarlingX’s log is at /var/log folder.
You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access.
Then I will have a check with it.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 11:41 AM *To:* starlingx-discuss@lists.starlingx.io *Subject:* [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear all,
My STX 1.0 will be automatically shutdown and power off.
Where could i check the logs about this issue?
Thanks a lot.
Hi Ezpeer, It seems there is only 1 ISO in cengn for STX 1.0 release. Here it is: http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/2018.10.0/... You could check whether your ISO is the same as this or not by looking at the build date in “/etc/build.info”. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com] Sent: Monday, June 24, 2019 10:16 AM To: Lin, Shuicheng <shuicheng.lin@intel.com> Cc: starlingx-discuss@lists.starlingx.io Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Even i don't create VM , this issue still happened again. My steps didn't create VM. (Last email) Any stable STX 1.0 could download? or It is the latest version of STX 1.0. Thanks a lot. Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月22日 週六 上午11:27寫道： Hi Ezpeer, I checked the log, it is the same reason as previous. Have you tried to create VM without pci-sriov? Will the issue still occur? If not, then we could narrow down to focus on the pci-sriov part. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 6:04 PM To: Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> Cc: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Update new information I reinstall STX 1.0 (2018/10). My installation Step: 1. Install STX 1.0 (2018/10) all-in-one simplex 2. Configure pci-sriov interface # source /etc/nova/openrc #neutron providernet-create providernet-a --type=flat #neutron providernet-create providernet-b --type=vlan #neutron providernet-range-create --name providernet-b-range1 --range 100-400 providernet-b #system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p providernet-a -N 7 #system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b .....configure storage #system host-unlock controller-0 System auto reboot 3. After reboot to prompt, about 10-20 minutes issue occurred. Log files: https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS Best Regards Ezpeer Chen <ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>> 於 2019年6月20日 週四 下午5:20寫道： Dear Shuicheng, In my environment, i need to test pci-sriov feature. My installation Step: 1. Install STX 1.0 (2018/10) all-in-one simplex 2. Configure pci-sriov interface 3. Create network and VM on one vf port 4. Issue occurred Best Regards Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月20日 週四 下午4:41寫道： Hi Ezpeer, For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover. It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “systemd-logind[893]: info Power key pressed./info Powering Off...” In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure. I also find VF Ethernet is enabled in the system also. To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only? Thanks. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 2:27 PM To: Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> Cc: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui...) 1. bare-metal system , MY host pc Controller-0 shutdown without reboot 2. provisioned system , all-in-one simplex 3. collet cmd log file: https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr Thanks for your help. Best Regards Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月20日 週四 下午1:56寫道： Hi Ezpeer, Is it virtual machine or bare-metal system? Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node? StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error. Most of StarlingX’s log is at /var/log folder. You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access. Then I will have a check with it. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 11:41 AM To: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear all, My STX 1.0 will be automatically shutdown and power off. Where could i check the logs about this issue? Thanks a lot.
Dear Shuicheng, How could i know what cause my system shutdown? ================================================= controller-0:~$ cat /etc/build.info SW_VERSION="18.10" BUILD_TARGET="Unknown" BUILD_TYPE="Informal" BUILD_ID="n/a" JOB="n/a" BUILD_BY="builder" BUILD_NUMBER="n/a" BUILD_HOST="258041cdd9ff" BUILD_DATE="2018-11-10 23:06:44 +0000" BUILD_DIR="/" WRS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root" WRS_GIT_BRANCH="HEAD" CGCS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root/stx" CGCS_GIT_BRANCH="HEAD" controller-0:~$ ================================================= [image: image.png] Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月24日 週一 下午7:40寫道：
Hi Ezpeer,
It seems there is only 1 ISO in cengn for STX 1.0 release.
Here it is:
http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/2018.10.0/...
You could check whether your ISO is the same as this or not by looking at the build date in “/etc/build.info”.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Monday, June 24, 2019 10:16 AM *To:* Lin, Shuicheng <shuicheng.lin@intel.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear Shuicheng,
Even i don't create VM , this issue still happened again.
My steps didn't create VM. (Last email)
Any stable STX 1.0 could download? or It is the latest version of STX 1.0.
Thanks a lot.
Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月22日 週六 上午11:27寫道：
Hi Ezpeer,
I checked the log, it is the same reason as previous.
Have you tried to create VM without pci-sriov? Will the issue still occur?
If not, then we could narrow down to focus on the pci-sriov part.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 6:04 PM *To:* Lin, Shuicheng <shuicheng.lin@intel.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear Shuicheng,
Update new information
I reinstall STX 1.0 (2018/10).
My installation Step:
1. Install STX 1.0 (2018/10) all-in-one simplex
2. Configure pci-sriov interface
# source /etc/nova/openrc #neutron providernet-create providernet-a --type=flat #neutron providernet-create providernet-b --type=vlan #neutron providernet-range-create --name providernet-b-range1 --range 100-400 providernet-b #system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p providernet-a -N 7 #system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b
.....configure storage
#system host-unlock controller-0
System auto reboot
3. After reboot to prompt, about 10-20 minutes issue occurred.
Log files: https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS
Best Regards
Ezpeer Chen <ezpeerchen@gmail.com> 於 2019年6月20日 週四 下午5:20寫道：
Dear Shuicheng,
In my environment, i need to test pci-sriov feature.
My installation Step:
1. Install STX 1.0 (2018/10) all-in-one simplex
2. Configure pci-sriov interface
3. Create network and VM on one vf port
4. Issue occurred
Best Regards
Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午4:41寫道：
Hi Ezpeer,
For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover.
It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “systemd-logind[893]: info Power key pressed./info Powering Off...”
In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure.
I also find VF Ethernet is enabled in the system also.
To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only?
Thanks.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 2:27 PM *To:* Lin, Shuicheng <shuicheng.lin@intel.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear Shuicheng,
Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui... )
1. bare-metal system , MY host pc Controller-0 shutdown without reboot
2. provisioned system , all-in-one simplex
3. collet cmd log file:
https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr
Thanks for your help.
Best Regards
Lin, Shuicheng <shuicheng.lin@intel.com> 於 2019年6月20日 週四 下午1:56寫道：
Hi Ezpeer,
Is it virtual machine or bare-metal system?
Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node?
StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error.
Most of StarlingX’s log is at /var/log folder.
You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access.
Then I will have a check with it.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com] *Sent:* Thursday, June 20, 2019 11:41 AM *To:* starlingx-discuss@lists.starlingx.io *Subject:* [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear all,
My STX 1.0 will be automatically shutdown and power off.
Where could i check the logs about this issue?
Thanks a lot.
Hi Ezpeer, I assume you could create VM without issue if not configure pci-sriov. But for the pci-sriov issue, I don’t have much idea. Maybe you could have a try with another HW, or have a try with STX latest ISO. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com] Sent: Tuesday, June 25, 2019 10:39 AM To: Lin, Shuicheng <shuicheng.lin@intel.com> Cc: starlingx-discuss@lists.starlingx.io Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, How could i know what cause my system shutdown? ================================================= controller-0:~$ cat /etc/build.info<http://build.info> SW_VERSION="18.10" BUILD_TARGET="Unknown" BUILD_TYPE="Informal" BUILD_ID="n/a" JOB="n/a" BUILD_BY="builder" BUILD_NUMBER="n/a" BUILD_HOST="258041cdd9ff" BUILD_DATE="2018-11-10 23:06:44 +0000" BUILD_DIR="/" WRS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root" WRS_GIT_BRANCH="HEAD" CGCS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root/stx" CGCS_GIT_BRANCH="HEAD" controller-0:~$ ================================================= [image.png] Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月24日 週一 下午7:40寫道： Hi Ezpeer, It seems there is only 1 ISO in cengn for STX 1.0 release. Here it is: http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/2018.10.0/... You could check whether your ISO is the same as this or not by looking at the build date in “/etc/build.info<http://build.info>”. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Monday, June 24, 2019 10:16 AM To: Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> Cc: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Even i don't create VM , this issue still happened again. My steps didn't create VM. (Last email) Any stable STX 1.0 could download? or It is the latest version of STX 1.0. Thanks a lot. Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月22日 週六 上午11:27寫道： Hi Ezpeer, I checked the log, it is the same reason as previous. Have you tried to create VM without pci-sriov? Will the issue still occur? If not, then we could narrow down to focus on the pci-sriov part. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 6:04 PM To: Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> Cc: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Update new information I reinstall STX 1.0 (2018/10). My installation Step: 1. Install STX 1.0 (2018/10) all-in-one simplex 2. Configure pci-sriov interface # source /etc/nova/openrc #neutron providernet-create providernet-a --type=flat #neutron providernet-create providernet-b --type=vlan #neutron providernet-range-create --name providernet-b-range1 --range 100-400 providernet-b #system host-if-modify -c pci-sriov controller-0 enp2s0f0 -p providernet-a -N 7 #system host-if-modify -c data controller-0 enp2s0f1 -p providernet-b .....configure storage #system host-unlock controller-0 System auto reboot 3. After reboot to prompt, about 10-20 minutes issue occurred. Log files: https://drive.google.com/open?id=1QViho0khiMQpYDOcF5ACZV2cwymgNEMS Best Regards Ezpeer Chen <ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>> 於 2019年6月20日 週四 下午5:20寫道： Dear Shuicheng, In my environment, i need to test pci-sriov feature. My installation Step: 1. Install STX 1.0 (2018/10) all-in-one simplex 2. Configure pci-sriov interface 3. Create network and VM on one vf port 4. Issue occurred Best Regards Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月20日 週四 下午4:41寫道： Hi Ezpeer, For the sm.log (/var/log/sm.log), it seems service process fail to run, and lead to sm think system is in unhealthy state, and try to reboot system to recover. It should be reboot, but not sure why it is shutdown in your environment and also auth.log shows “systemd-logind[893]: info Power key pressed./info Powering Off...” In the sm.log, I also see the network adapter is up/down randomly. It may be the cause of the service process failure. I also find VF Ethernet is enabled in the system also. To isolate the issue cause, could you help try to disable the VF Ethernet in BIOS, and use PF Ethernet only? Thanks. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 2:27 PM To: Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> Cc: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, Platform: STX 1.0 ( http://mirror.starlingx.cengn.ca/mirror/starlingx/r2018.10/centos/latest_bui...) 1. bare-metal system , MY host pc Controller-0 shutdown without reboot 2. provisioned system , all-in-one simplex 3. collet cmd log file: https://drive.google.com/open?id=1D7yw_IiCPrDBCn6GmPK1GDC7FAdo5Wcr Thanks for your help. Best Regards Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> 於 2019年6月20日 週四 下午1:56寫道： Hi Ezpeer, Is it virtual machine or bare-metal system? Is it a provisioned system? And what is the system configuration, simplex/duplex or multi node? StarlingX itself will not do auto-shutdown, but it may auto-reboot if there is critical error. Most of StarlingX’s log is at /var/log folder. You could run “collect” cmd in your fail system after the issue occur, and upload the generated logfile to somewhere others could access. Then I will have a check with it. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>] Sent: Thursday, June 20, 2019 11:41 AM To: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear all, My STX 1.0 will be automatically shutdown and power off. Where could i check the logs about this issue? Thanks a lot.
What type of server is this ? Brent From: Lin, Shuicheng [mailto:shuicheng.lin@intel.com] Sent: Tuesday, June 25, 2019 1:23 AM To: Ezpeer Chen <ezpeerchen@gmail.com<mailto:ezpeerchen@gmail.com>> Cc: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Hi Ezpeer, I assume you could create VM without issue if not configure pci-sriov. But for the pci-sriov issue, I don’t have much idea. Maybe you could have a try with another HW, or have a try with STX latest ISO. Best Regards Shuicheng From: Ezpeer Chen [mailto:ezpeerchen@gmail.com] Sent: Tuesday, June 25, 2019 10:39 AM To: Lin, Shuicheng <shuicheng.lin@intel.com<mailto:shuicheng.lin@intel.com>> Cc: starlingx-discuss@lists.starlingx.io<mailto:starlingx-discuss@lists.starlingx.io> Subject: Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off. Dear Shuicheng, How could i know what cause my system shutdown? ================================================= controller-0:~$ cat /etc/build.info<http://build.info> SW_VERSION="18.10" BUILD_TARGET="Unknown" BUILD_TYPE="Informal" BUILD_ID="n/a" JOB="n/a" BUILD_BY="builder" BUILD_NUMBER="n/a" BUILD_HOST="258041cdd9ff" BUILD_DATE="2018-11-10 23:06:44 +0000" BUILD_DIR="/" WRS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root" WRS_GIT_BRANCH="HEAD" CGCS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root/stx" CGCS_GIT_BRANCH="HEAD" controller-0:~$ ================================================
Dear all, Update new information:
From IPMI Dashboard, i found the component "Inlet2" over temperature.
After i cool down this component with overnight testing, the issue haven't happened again. But the main problem is that i can't found any log or information about *why my StarlingX system shutdown*? If i install bare mental CentOS 7.6 with Kolla-Openstack and even the component "Inlet2" is over temperature, my system won't shutdown by itself. Thanks a lot. Rowsell, Brent <Brent.Rowsell@windriver.com> 於 2019年6月26日 週三 上午12:04寫道：
What type of server is this ?
Brent
*From:* Lin, Shuicheng [mailto:shuicheng.lin@intel.com <shuicheng.lin@intel.com>] *Sent:* Tuesday, June 25, 2019 1:23 AM *To:* Ezpeer Chen <ezpeerchen@gmail.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Hi Ezpeer,
I assume you could create VM without issue if not configure pci-sriov.
But for the pci-sriov issue, I don’t have much idea.
Maybe you could have a try with another HW, or have a try with STX latest ISO.
Best Regards
Shuicheng
*From:* Ezpeer Chen [mailto:ezpeerchen@gmail.com <ezpeerchen@gmail.com>] *Sent:* Tuesday, June 25, 2019 10:39 AM *To:* Lin, Shuicheng <shuicheng.lin@intel.com> *Cc:* starlingx-discuss@lists.starlingx.io *Subject:* Re: [Starlingx-discuss] STX 1.0 automatically shutdown and power off.
Dear Shuicheng,
How could i know what cause my system shutdown?
================================================= controller-0:~$ cat /etc/build.info SW_VERSION="18.10" BUILD_TARGET="Unknown" BUILD_TYPE="Informal" BUILD_ID="n/a"
JOB="n/a" BUILD_BY="builder" BUILD_NUMBER="n/a" BUILD_HOST="258041cdd9ff" BUILD_DATE="2018-11-10 23:06:44 +0000"
BUILD_DIR="/" WRS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root" WRS_GIT_BRANCH="HEAD" CGCS_SRC_DIR="/localdisk/designer/builder/2018.10_src/cgcs-root/stx" CGCS_GIT_BRANCH="HEAD" controller-0:~$ ================================================
participants (3)
-
Ezpeer Chen
-
Lin, Shuicheng
-
Rowsell, Brent